At ThinkyPets, we believe comfort shouldn’t stop at the collar — it should extend to your checkout too. That’s why we’ve made shipping simple, transparent, and as gentle as our products.
New Zealand Shipping
- Flat rate: NZ$9.99
- Free shipping: On orders over NZ$100
- Estimated delivery: 3–5 business days
- Courier: Australia Post (International Regular Air)/New Zealand Post
We ship from trusted suppliers in Australia and New Zealand, using reliable carriers to get your order to you quickly and safely. Some items may ship separately depending on supplier location, but you’ll always receive tracking info when available.
Other Regions
At this time, ThinkyPets ships only within New Zealand. If you’re outside these regions and want to join the chaos, bark at us — we’re always exploring new options.
Tracking & Delivery
You’ll receive tracking details as soon as your order ships. If your order includes multiple items, they may arrive in separate parcels — but each one will be packed with care.
Questions
Need help with shipping, delivery times, or anything else? Reach out via our Contact Page — we’re here to help, tail wags and all.